Frequently Asked Questions

Yes. It's far too common for older adults to have a hard time getting into a bathtub or shower. A walk-in tub lets you step in through a door instead of climbing over a high wall, with a low threshold, slip-resistant floor and seat, and grab bars. You'll be less likely to get hurt, and bathing becomes quicker and easier for both users and caregivers.

Almost always. Walk-in tubs are installed where your current tub or shower is. We offer seven sizes, including Petite models that fit 48" shower spaces and Wide models for walker or wheelchair access. Compare sizes.

Yes! Enjoy a shower along with the independence of a walk-in bath. Our shower add-on delivers a full, consistent spray, and we include a hand shower so you can sit and still enjoy a steady stream of water.

Hydrotherapy uses warm water and massaging jets to help you relax and relieve discomfort. Many people find it soothes sore muscles, eases joint stiffness and back pain, and reduces stress. Our tubs offer air jets, whirlpool jets, chromotherapy, aromatherapy, and micro-bubbles.

Right here in America. Our tubs carry an official Made in the USA certification, and we're happy to provide the documentation.

Every tub includes a lifetime warranty on all parts and components.

Every bathroom and every person is different, so the best way to get an accurate price is a free in-home consultation. Be cautious of prices listed online. They're often for tubs missing key features.

Yes! We offer flexible financing to make a safer bathroom affordable. Learn about financing.

Unfortunately, Medicare doesn't cover walk-in bathtubs. However, other programs may help lower the cost, such as veterans' home modification grants or USDA home repair grants for seniors in rural areas. Give us a call and we'll help you explore your options.

1. Contact us to set up a convenient in-home consultation.
2. A trained bath specialist visits your home to learn your needs and answer all of your questions.
3. Our expert installer typically installs your tub within 24 working hours and gives you a full demonstration.

We've completed hundreds of installs, and we stay with you even after the installation. See the full process.

To keep the high-gloss finish looking new, wipe it down after every use with any non-abrasive cleaner. Also wipe around the door seal after every use to remove dirt or debris. Damage to the door seal can void the warranty. Soft Scrub or a fiberglass cleaner (available at Home Depot or Lowe's) also work well. The air system self-purges after 20 minutes of non-use, leaving it clean and dry.

Add two cups of bleach or white vinegar to a tub filled with warm water. Turn on the whirlpool system and let it run its automatic 20-minute cycle. When it shuts off, drain the tub and rinse it with the handheld shower. We suggest doing this at least once a month.

Bubble bath can be used in moderation. The spa is powerful and bubbles form quickly. Add salts gradually so they dissolve properly.

Yes. As a safety precaution, the air and water jets stop automatically after 20 minutes, but you can restart them at any time. The Comfort Warm system has a 30-minute timer and can also be restarted.

No. The door uses a strong stainless-steel piano hinge, but it isn't designed to hold a person's weight. Leaning on it could misalign the door, cause a leak, and void the warranty. Please use the grab bars instead.

Very little. If the door handle ever becomes loose, simply tighten the retaining lock nut. Don't alter the door fittings or hinge. All tolerances are factory-set and every tub is water-tested before it leaves the factory.

No, there's no need. Never adjust, move, or tamper with the door hinge, as this can void the warranty.

Yes. A standard GRP (fiberglass) repair kit from a marine supply store will repair the chip.